Identify Your Target Audience to Boost MSP Marketing Strategies

MSP marketingOne of the most important components of MSP marketing is to identify and understand your target audience. This includes collecting visitor information, demographic data, business needs and pain points. You can use this information to attract quality leads and keep your business relevant.

For example, if you run a company that creates cannabis products, your cannabis marketing should only focus on states where the drug is legalized and should be only aimed at people who can legally purchase it. This would mean only those who are the legal age to smoke the drug, and, in some states, only those who have a medical reason to take cannabis. To do anything different would be a waste of time and money.

With the changing needs and expectations of customers, developing personalized marketing campaigns is vital for the success of your MSP company. By identifying your target audience and segmenting them based on their buying behaviors, you can allocate your marketing strategies to target their personal pain points and needs.

Are you reaching out to the right audience with your personal marketing efforts? Read more to learn how to identify and understand your target audience for increased sales and loyalty.

Why Identify Your Target Audience?

If you want to create a robust MSP marketing campaign, it’s essential to understand your target audience. This allows you to segment them according to their needs so you can develop a personalized approach to engaging them.

By knowing your target audience, you’ll discover the following audience assessments:

  • Understand their needs and demands
  • Measure what matters during the buyer’s journey
  • Identify what they need
  • Craft personal messages
  • Understand how they research products
  • Learn their business situation
  • Understand pain points
  • What influences the buyer’s decision
  • Helps identify the decision-maker

If you research your target audience, you can create effective marketing and sales strategies focusing on what they want. This strengthens your value and boosts brand awareness.

Three Strategies for Understanding Your Audience

Identifying your target audience sounds like a great marketing strategy, but what’s the best way to do it? Try implementing these strategies to understand your audience:

1. Research Demographics

Begin by researching your audience’s demographics. For example, you can check the U.S. Census Bureau to find out about education, marriage, location and income. These facts give you an idea of your audience’s background.

2. Create Surveys

By asking your target audience to fill out surveys, you get a deeper understanding of their needs. Surveys let you gather opinions about your brand and if they’re interested in your services. You can also learn more about their pain points and the solutions you can provide.

3. Develop Buyer Personas

Once you collect all the data on your target audience, you can create buyer personas. These are detailed descriptions of your audience demographics and their needs. These help you visualize your prospects, bringing them to life for you. Once your have all this information, you can segment your target market for personalized messaging.

Ongoing Research

As time goes by and MSP marketing trends change, so will your target audience’s needs. You want to do ongoing research to stay current with their preferences. Make it part of your marketing strategy to regularly conduct research, surveys and updated buyer personas to keep in step with your audience.

Brent Whitfield

Brent Whitfield is the CEO of DCG Technical Solutions, a leading IT support firm based in Los Angeles. DCG helps clients choose, implement, and manage IT and cloud solutions that are cost-effective and reliable. And they have been providing IT support in the Los Angeles area since 1993. DCG’s pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don’t want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.