Holding onto Your Employees: Get Creative with Your MSP Company

MSP companyRetaining employees in your MSP company is more about company culture than salary. In fact, according to Jobvite, 88% of job seekers consider company culture and company mission as important factors when deciding whether to accept a job. Also, 32% of them will take less pay for a better work environment. So, it’s crucial that you create a culture that will attract and retain your best talent.

Creating an Inspiring Company Culture

Creating a positive, inspiring company culture just takes your employees’ feelings, opinions, goals, and family lives into consideration. The people who work for your MSP company want to feel appreciated, challenged and heard. For most employees, these things are the hallmark of a company culture that cares about them.

The following tips can help you build a company that attracts new talent and retains the people who are your greatest assets:

  • Take surveys – Developing surveys for your employees is a great way to find out how they really feel about working for you. Keeping the surveys anonymous lets them say what they feel without worrying about the consequences. Ask them questions about the work environment, camaraderie among co-workers, sense of teamwork, management performance and working on a daily basis. Once you gather all the information, you can adapt your company culture to meet the needs of your people.
  • Empower your employees – Giving more control to your employees, allowing them to make decisions strengthens company loyalty. It lets your staff know that you trust them and rely on them to grow your business. Let them stretch their skills and challenge them with new responsibilities.
  • Offer effective training – By offering training opportunities to your employees, you build morale and encourage career development. This is also a strategic way to promote from within because you can train your talent in the areas where you need the most help. Through training, you can develop your own high-producing sales and marketing teams.
  • Provide flexible scheduling options – Offering flexible scheduling relieves stress and helps your staff with work/life balance. Flexible scheduling can include longer work days with an extra day off or work-from-home days. Breaking up the daily routine keeps employees refreshed and motivated. Consider leveraging tools like an Absence management software to make flexible scheduling easier.
  • Regularly evaluate performance – Implement employee performance evaluations on a regular basis. Using performance management software is an effective way of tracking employee performance so you can adjust their workload to meet their needs. It also allows you to offer direct feedback to see who your top performers are. Once you evaluate your employees’ strengths and weaknesses, you can offer more challenges or training.

Creating a strong MSP company culture that encourages a close-knit, cohesive community will result in retaining your employees and attracting new hires. Keep your people learning and growing by giving them more responsibilities and clear-cut career development training. Build an open company culture that takes care of your employees first.

Ravi Jain

Ravi Jain is the Chief Executive Officer for Technijian, with a demonstrated history of working in the information technology and services industry. Skilled in Enterprise Software, HP Products, Storage, ITIL, and IT Service Management. <a href="https://technijian.com/ professional with a BS focused in Physics from University of California, Los Angeles. For over a decade, Technijian has strived to provide Fortune 500 IT Support in Orange County for the small to mid-size businesses. During this time our client base has grown from small office with less than 10 people to mid-size businesses with over 50 employees. We offer corporate wide Managed IT Services for Orange County clients with hotels all across the country as well as IT support for medical device startups here in Orange County. Regardless the size Technijian strives to deliver "Technology Support Your Way".