Ensuring Your MSP Business Produces Great Emails

An MSP business needs to use technology to accrue relevant operational data. You need to have a game plan. Your game plan needs to incorporate multiple outreach avenues, and ensure each one is at its fullest optimization. 

Email represents a great means of reaching and converting target prospects. Also, email is a good tactic in helping you upsell existing clients. It’s also been known to help the employees of the business to communicate better amongst themselves. An alert system, that you can get from somewhere like Bamboo Solutions (https://bamboosolutions.com/products/alert-plus/) is able to effectively notify your employees of any changes within the business, as well as any tasks that need completing. If everyone has a good understanding of what is happening around them, communication with their clients is only going to get better from there. Following are some tactics to help you draft the most successful emails: 

Know the Outcome You’re Trying to Achieve 

An MSP business needs to have an outcome in mind in all created emails. That outcome could simply be driving prospects to peruse your site or getting prospects to contact you. Remember that you’re not going to have 100% success, but when you do have a defined goal in email marketing outreach, there’s a high probability that you will achieve success.  


Strategize Actions Customers Should Take After Opening an Email 

To reach your intended outcome with email outreach, you need to plan out customer actions when they open up one of your messages. Start with the headline, then the subheading and overall content. Include visual components. Have appropriate links and statistical data. 

Also, support all these things through personalization. When your emails are personalized, they’re more likely to be read, and the actions you intend clients to take are more likely to be taken.  


Avoid Stock Phrases, and Ensure Email Bodies Match Their Headlines 

Even if you can’t personalize, keep away from “stock” phrases that feel uninspired and manufactured. Additionally, ensure all the content contained in the body of your email agrees with the hooks you’ve put in the headline. Don’t be like those click-bait “list” articles.  


Maximizing Email Outreach

The email marketing campaign of your MSP business will become successful if you avoid stock phrases, match email bodies to headlines, plan the actions customers take when they open an email and operate from specific outcomes.  

Yoon Choi

An 12 year veteran of the IT Support in LA industry with a broad background consisting of start-up, SMB and Enterprise level engagements, Yoon’s experience spans a gamut of industries including legal, financial, manufacturing, media, medical and professional services in both hands-on engineering and executive roles. Yoon brings a well-seasoned viewpoint and expertise in key operational areas such as service delivery, process improvement and workflow management as well as key technical competencies in the areas of cloud based PaaS/SaaS/IaaS, VDI and virtualization, telecommunications and traditional managed services. Currently Cisco certified, Yoon is a graduate of UCLA. When the partners started Advanced Networks in 2004, the vision was simple: Be the most trusted and respected IT services providers in Los Angeles and throughout Southern California with a reputation for reliability, innovation, and a commitment to customer service. That vision remains just as strong today as it did back then. We’ve made it a point to hire the brightest and most talented team members we could find who share this vision and Yoon Choi matches this description perfectly. Yoon shares the belief of the CEO that it’s that our IT support business in LA starts and ends with the happiness of our customers.