Your MSP Business Should Attract Innovators and Ensure They’re Enabled!

An MSP business may have billions in hardware, but the greatest tech in the world can’t match the value of a single person. But human resources aren’t always properly utilized— a big reason for this is how talented individuals are treated. 

Oftentimes, employees aren’t recognized unless they make a mistake. If you want to maximize the potential of your MSP team and attract the best innovative professionals, enable your team. Following are several ways to do this: 


Provide Incentives to Those Who Challenge Convention Positively 

Many an MSP business errs on the side of caution pertaining to established thinking or convention. This is a big mistake. Steve Jobs challenged convention— so did Bill Gates, Mark Zuckerberg, and Jeff Bezos. 

Not all convention challenging is good, but some are essential. Learn the balance. A rebel without a cause is challenging convention pointlessly. A visionary with a belief may positively change the world. Give your staff incentives to go above and beyond, challenging conventions positively.  


Allow Your Team Time to Ponder 

You’ve got to give people time to think. Oftentimes solutions exist in an almost subconscious sense needing an abstract impetus to draw out. If you’re always forcing your team into innovation, you won’t allow their minds time to encounter epiphany.  


Incentive Judo: Natural Interests  

Judo uses the weight of an opponent against them. In terms of incentive, you may want to play to the interests of individual team members to help them think outside the box. Use what they like as an incentive, and you may just facilitate a positive upward spiral. 

An MSP business will attract and facilitate innovative team members should proper incentives for convention transition be established. Using natural interests as an incentive, and allowing team members time to think, are additionally recommendable strategies for leadership. Figure out how to set your team up for success, and you’re more likely to find it.

Brent Whitfield

Brent Whitfield is the CEO of DCG Technical Solutions, a leading IT support firm based in Los Angeles. DCG helps clients choose, implement, and manage IT and cloud solutions that are cost-effective and reliable. And they have been providing IT support in the Los Angeles area since 1993. DCG’s pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don’t want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.