Ensure Your MSP Business Knows What Employees Truly Desire

Your MSP business will have a lot tougher time trying to fit square pegs into round holes than aligning shapes with openings which match. You can’t treat your employees like numbers. Well, you can, but it’s going to undermine your entire operation. 

A better way to get employees to naturally give you their best, and so increase how robust and effective your operation is, involves playing to their desires. Following are three ways to do that: 


Flexibility That Can Be Relied On 

An MSP business will have many positions that don’t necessarily require 9-to-5 scheduling. In terms of coding and monitoring, there are solutions which are even of a mobile variety and can rest on the discretion of professional team members in your MSP. 

Facilitate the greatest, most reliable, sustainable flexibility throughout your MSP. This should be something that has a level of permanence to it, and on which employees can rely. This will make them more comfortable staying with you in the long term and make them less likely to seek other employment even if it has higher pay. Don’t resign yourself to the nine-to-five paradigm of yesteryear. Be flexible. 


An Environment Where Well-Being and Health are Integral 

Give incentives for health goals that are met. Perhaps give parking prominence to those driving “green” vehicles. Find ways of encouraging health and well-being in your operational environment. People want that. 


A Purpose Which Defines Day-To-Day Operations 

Nobody likes to tread water without a purpose. People like to believe they’re doing something worthwhile with their lives. If you want to enable your team to greatest performance, put a reason behind what they do. 

Your MSP business will grow better provided you enable employees by fulfilling them in terms of desire. Give them a purpose. Design a healthy environment which encourages well-being. Facilitate flexibility across the surface area of your business. Such measures establish smoother operations. 

Ricardo Michell

Ricardo Michell is the President and Chief Executive Officer of Michell Consulting Group. Ricardo’s journey began in 1999 when he chose to pursue his dream of having his own IT support company in Miami. MCG started strong and reached a pivotal turning point for the better when they decided to offer ERP solutions and IT support in Miami to their clients. They teamed up with world-class publishers such as Infor and SAP. And they never looked back. In 2009, to keep the diversification of the company flowing, they became a premier Managed IT Services Provider in Miami.