Your MSP business needs to seek transformation in employees through the renewal of their minds. There’s good and bad transformation–you’re looking for the good kind; you want your team optimized to a razor’s edge in terms of effectiveness. Self-actualization is key to such effectiveness, and the entrepreneurial spirit is key to self-actualization. Consider these strategies to help your employees realize such a spirit:
- Facilitate responsibility through leadership opportunities
- Train employees to seek solutions to problems, not stalemates
- Facilitate growth incentives to help foster entrepreneurial drive
Facilitate Responsibility Through Leadership Opportunities
An MSP business will naturally attract IT professionals who are likely leadership material given time. There will be some level of internal competition. You need to find ways to make leaders throughout your team.
Not everybody can lead all the time, but everyone does have a specialty in which they should be a leader. Make them responsible for that specialty and leadership decisions. This should come naturally, as team members are given status through appointments which require leading.
Train Employees to Seek Solutions to Problems, Not Stalemates
You’ve encountered those people who are always looking for reasons why X can’t be done rather than solutions to an issue. You want to avoid these people, but that’s not always impossible. Your best bet is to be discerning in the hiring process, and train all workers into critical thinkers who exhaust all possible solutions before seeking external help.
Facilitate Growth Incentives to Help Foster Entrepreneurial Drive
When there are incentives on the line, there’s a greater likelihood of increased personal drive among employees. When they do better, they can quantify that either in terms of benefit or cash advantage. Leaders who seek solutions and are given incentives to do so will very likely become the kind of entrepreneurial employee you’re looking for.
Better Your Team
Your MSP business needs all the tools available for sustainable operations. Enable yourself from the inside out through encouragement of an entrepreneurial spirit among employees. Incentives, problem-solving attitudes, and leadership responsibility represent considerable strategies toward this end.