You may not have noticed it yourself, but if your MSP business is like the majority of companies in the world some of your employees may well be feeling fearful at work. This can be because they are under the impression that they aren’t performing well and may be in danger of getting the sack, it may be because they are worried about an overly strict manager or think they may be letting people down.
Problems with Fear in the Workplace
Unfortunately, if your staff is affected by fear it will necessarily alter the way they do their jobs. Working because you feel forced to does not leave much space for individuality, and fear causes a lack of motivation and limits creativity. If employees are too scared to innovate and think outside the box, tasks will still get completed but your company will stagnate instead of being pushed forward.
You need to give your employees the opportunity to collaborate freely and put forward their ideas without fear of retribution or derision. You must foster an element of openness and show that you consider your staff to be working with you in a shared purpose to improve your MSP business.
Ways to Remove Fear in Your Company
The days are gone where people were just expected to show up to work and do what they were told. If you take care of your employees, they will repay you by working harder and more creatively adding to the success of your company. It can be hard to tailor help to each individual, because if you are trying to reduce stress to avoid overwhelming one person, another may actually enjoy the pressure and use it as a challenge to excel. Overall, you want to be making sure that each of your employees is not simply reacting to stress and just doing what they think is expected of them.
If you can embody a feeling of trust within your organisation and make sure that all staff, particularly the management, exhibit this on a day-to-day basis it will become second nature. Building trust within teams and making each employee feel a valued member of those teams will mean that they feel that they are operating in a safer environment.
The success of your MSP business will always be down to you and your team, and if any of them are underperforming for any reason it will have an effect on the whole. If that is because of a feeling of fear there are a few ideas here that you can employ to see if you can return your company to a collaborative and safe space to work. Any improvement in morale and overall trust will pay dividends for your business and will be mirrored by an improvement in your bottom line. And with your business’s success as the result, there is no reason not to start as soon as you can.