Success in hiring top talent starts with an understanding of what your MSP company’s vision is. Then, you need a strategic plan for where you hope your business will go. Once you grasp those concepts, you can decide who you need to help you get there.
It’s not enough to just offer your candidates a great opportunity, but you must offer a greater opportunity than your competitors. That opportunity isn’t just about money. It’s about how your potential employees mesh with your company culture, and how you can make them feel appreciated and motivated. The following tips can help you win over and retain the best talent for your company:
Identify What You Want in a New Hire
Before you start the hiring process, recruit candidates that you think will have a positive influence on your business. Make sure you know the key attributes that you want in every one of your employees. These are not just skills, education or technical expertise but rather personal attributes that complement your company culture. Here are a few of the attributes that you might want to consider:
- Positive attitude
- Desire for advancement
- Accept feedback
- Strong work ethic
- Motivated by the company’s core values, rather than money or praise
Get It Right the First Time
Hiring top talent for your MSP company is an expensive proposition. It’s tempting to hire fast, so you can fill the void of an open position but take the time to ensure that you’re getting the right person for your team. You want to hire for the long haul. Make sure you do the proper screening and consider hiring on a probationary basis, so you can find out if your candidate has the values and qualifications that they said they did.
This doesn’t mean that you have to go through weeks of interviews. It just means that you should get to know your candidate by asking the right interview questions the first time. Create questions tailored to the position that you’re trying to fill in terms of the personal attributes, talents, and core values.
Then, you can make a decision on whether the candidate is right for you and you’re right for them. You want to choose someone who will enjoy coming to work every day.
Keep Your Eye Out for Compatibility
Look beyond an Ivy League education or searching for perfection. Most of the time, it’s the compatible candidates that make the best employees. Remember, you can always train them in the skills that you need for your business. Look for the people with innate abilities that you can develop to help them perform with excellence and energy.
As the talent pool tightens, sharpen your interviewing skills and get more creative in recruiting and training your MSP company candidates and new employees. Make sure you’re recruiting strategy focuses on your positive company culture, employee professional growth, and employee engagement.