MSP Business Strategies to Increase Customer Value

Your MSP business is in a competitive market technologically refreshing itself from the top-down at 18-month intervals owing to Moore’s Law. If you’re going to retain competitive viability, this means continuous renewal of outbound sales strategy. But there are features of outreach you don’t need to transform with each new tech iteration. Consider these tips:


• Know what drives clientele
• Design value-rich pitches
• Concentrate efforts on lucrative targets


Know What Drives Clientele

Your MSP business needs to understand the needs of target clientele most likely to be associated with your operation. What are their expenses and profit margins, who are their users, and what will be their best tech solution?

School districts may not have used the cloud before, but as costs decrease and cloud abilities expand, that’s starting to change. If you’re providing services to a local district, you may want to augment this direction. Clientele drives change, but understanding those drives is a constant which helps you retain effective outreach strategy.


Design Value-Rich Pitches

The idea of new tech is complication reduction and ability enhancement. Whatever outreach you have must communicate value. Prospective and existing customers have needs that shift, so being value-rich in your outbound pitch means keeping a finger on the pulse of tech transitions so that you can describe that which is valuable in the contemporary market. What you should be able to do is show how your products or services will ultimately bring target demographics more money than associated costs to acquire them. If you’re providing services correctly, this should be something easily within your grasp.


Concentrate Efforts on Lucrative Targets

Aim your outbound marketing, sales, and value-pitches (augmented to be most amenable to prospective clients) at those leads which will ultimately yield the highest profit based on conversion. Don’t concentrate marketing efforts on prospects yielding minimum returns for conversion.


Optimized Marketing

An MSP business that targets the right prospects, has value-rich pitches, and understands shifting drives of clientele will make more conversions and more successfully upsell as necessary. For reliability, augment operations for continuous renewal.

Marc Bartholomew

Marc Bartholomew is the CEO and founder of Integritechs Technology Professionals, a Los Angeles based Technology support provider, offering a variety of managed IT services in Los Angeles to small businesses. Integritechs provides a wide array of IT solutions in the greater Los Angeles area, with an excellent service by aligning their goals with their customers: stable, reliable Los Angeles IT services, managing technology throughout its lifecycle, while controlling costs. Marc believes the best way to accomplish this is through regular, proactive management. Integritechs achieves this by encouraging scheduled visits and bundling everything their customer's needs into their managed services plans in los Angeles to keep their systems running smoothly.