Hiring talented candidates for your MSP company can be challenging. Once you get through the interviewing and hiring process, nothing is more frustrating than having your new hire leave your business in the first year. Rather than waiting for this to happen, ask yourself, “How can I retain my new employees?”
Follow these tips to strengthen employee loyalty:
One of the main reasons employees leave their jobs is stress caused by unreasonable workloads. Although offering your employees challenging projects can keep them interested and motivated, an unreasonable workload can have the opposite result. Acclimate your new employees to the job, starting them off slowly. Give them a little time before presenting them with more challenging assignments. Consider assigning a mentor to your new hires for the first few weeks to offer them advice and ease them into the job.
Regular investment in training and development boosts employee enthusiasm, builds engagement, increases your business value and attracts new talent. Employees who feel you care about their professional development feel greater loyalty to you and perform better.
During the first few weeks, make it a point to ask your new MSP company employees about their day. Praise them for something that they did right and offer them advice on how they can improve. If you show appreciation for the effort they put in to do a good job, they’ll feel encouraged and enthusiastic about their new job.
Although compensation always enters into the equation, it’s not usually the deciding factor why an employee leaves. Your company doesn’t have to be the highest paying to keep talented employees. What makes your business successful at attracting and keeping high-quality people is the way you treat them and the work environment that you provide.
Your MSP company culture, a positive environment, and effective leadership can create a great place to work, as well as a successful business. When you consider the time and cost to hire and train new employees, the value of keeping them is apparent.