Many MSP businesses offer cloud computing solutions which allow businesses to limit expenses while retaining productivity, service delivery, and outward expansion. There are several ways cloud computing makes this possible:
• Reduced restrictions on software
• Improvement of customer experience
• Performance enhancement
• Increased scalability
If Your MSP business is implementing internal solutions that don’t rely on cloud-based solutions, software applications must be consolidated to a single platform. Windows, Apple, or some tertiary operating system like Unix or Linux limit options. Generally, your MSP business have software designed for one of these main technology providers. When a client is on an internal system, and they are not limited to one or the other, there’s greater conflict. When a business is using cloud-based solutions, the platform can act as a translation protocol which consolidates information cohesively, allowing greater variety in individual software solutions. This saves time and money— employees can use that which best suits them, then upload their work to a cloud system which has inhering uniformity.
Hosted applications make this possible. Basically, the cloud hosts an application, and so long as the data produced by those working for a company is accessible on that cloud-based app, it doesn’t matter the uploads or downloads they make collaterally, or the operating systems used. So long as it aligns with the cloud app, everything works together cohesively, and management infrastructure of the IT variety can be diminished. Many businesses experience greater productivity as a result, as employees have greater autonomy, and talent in multiple software realms can be proactively sourced.
Customer Experience Improvement
A business that has more mobility, flexibility, and reliability can deliver to clients in a more trustworthy way. Additionally, cloud-based solutions allow for diversity in delivery and digital communication. Furthermore, expedience results from no “set” location being required for digital production and delivery. A solution can be sourced with the customer during a meeting for acquisition or development.
Businesses that offer cloud computing solutions can speed up delivery. An assignment can be sent out at two in the morning, an employee can receive a notification via smartphone, and perhaps resolve the issue in a matter of minutes. They don’t have to come into the office, sit down, boot systems, and follow through with other infrastructural bureaucracy needs in fixing problems. Additionally, expedited solutions of this kind predicate decreased workload on employees, leading to increased productivity, savings, and outward expansion for a given company. Companies would need to utilize high-end cloud software that can monitor and has troubleshooting capabilities. For instance, if your IT adopts splunk devops, it can help improve quality and the business impact of app delivery.
When a business doesn’t have to purchase additional computer systems for internal maintenance, upgrade, and backup, they can scale outward as necessary with diminished expenses. Where before it would cost tens of thousands to help meet new needs, now those costs can be almost entirely cut. This is great for you MSP Business as more expansion means more work for your company.