One way your clients can gain an edge over competitors that refuse to outsource is for your IT Company to teach more about technological efficiency. An often-overlooked option is IT Standardization, which can accelerate business goals through building consistent infrastructure. Not only does this strategy increase productivity and efficiency, but it also improves staff morale while reducing downtime and potential security breaches.
Increase Business Efficiency
As your experienced MSP team can explain, IT Standardization helps make a business more efficient by starting with a foundation in which all planned components fit. If you know what types of software clients plan on using, for example, it makes sense to use an operating system that can accommodate all necessary applications. When a business enlists it tech support, they want a company that can provide aid for all of the software that they use. They will be more readily prepared to use a volume-licensing program that comes complete with affordable upgrades and updates. This strategy will save them time on compatibility issues, especially if the system has built-in flexibility for third party add on applications.
Another advantage to IT Standardization is that it allows your customers to make bulk purchases for hardware so that all computers in a system correspond to the same hardware manufacturer. That means each node will be comprised of the same components, making the system easier to maintain in case you ever need to replace parts. This type of consistency takes time-consuming research out of the equation for your tech support team and allows them to diagnose problems at a quicker pace. That way, when they upgrade processor speed or RAM, your support team can conduct installations faster, so that they can focus on their core areas of business.
Sometimes, management can get frustrated when maintenance leads to downtime while workers become idle, which diminishes productivity. This frustration can spiral into other problems that affect the overall mood and reputation of your client’s workplace. It’s better to teach and implement IT standardization to maintain business continuity as much as possible and keep your customer’s staff members upbeat and active. Downtime itself becomes costly when it works against profits if your client’s employees are restricted to computers that don’t allow them to have complete access of their data.
The more consistent your client’s equipment is, the more easily your technicians can set general policies and give workers general instructions to follow. IT Standardization further speeds up diagnosing and resolving connectivity issues, which prevents costs from rising out of control.
Ideal for National or Global Chains
If your IT company has clients with different chain locations around the nation or world, IT Standardization is a strong solution, since it includes working with centralized administrative controls. This scenario is more conducive to a collaborative effort for tech team members in remote locations. When hardware and software is consistent across all computers in a network, it reduces the number of tools needed to resolve maintenance issues. Your IT team will have better control assigning access to specific end user team members, which helps protect against unwanted leakage of confidential information.
Your MSP company can help clients operate more smoothly when you teach them to use IT Standardization. This solution eliminates extra time wasted on investigating problems that can tie up tech support with tracking down a variety of internal components. The bottom lines that teaching your clients IT Standardization can make your business more profitable!