How “The Blind Side” Movie Can Teach Leadership Lessons for an MSP Company

MSP CompanyThe inspirational movie “The Blind Side” offers many important life lessons that can be applied to an MSP company in today’s work environment. While hardships can occur at any moment, an IT provider can learn to rise above adversity and reach its full potential. Similarly, Michael Oher was a homeless teenager who faced nearly insurmountable odds. He was able to find success with the help of his adopted family, which eventually led him to become a top offensive lineman who was drafted in the first round by the Baltimore Ravens. Here are just a few of the life lessons on leadership that can be applied to an IT provider from this inspirational movie:

Leadership Starts with One

Many people believe that leadership involves an organization or a group of people, but it also begins with each individual within the company. For example, each IT employee who demonstrates leadership skills can help uplift other co-workers and enable them to reach their full potential. Instead of focusing on personal achievements, bringing the best out of others can create a positive work environment that is beneficial for everyone. While Michael Oher plays an important role on the offensive line, his ability to block defenders would be pointless if he did not receive help from the four other linemen. As you can see, it takes a team effort to experience success, whether you are a football team or an IT provider.

Focus on Strengths

Each individual has different strengths and weaknesses, and this same concept can also apply to either a football team or an MSP company. Fortunately, an IT provider can experience long-term success by putting employees in situations that can help them succeed. For example, one employee might excel at customer service, while another finds success in identifying cybersecurity vulnerabilities. Each employee is different, and it is critical to identify which roles can help them succeed. Allowing each employee to focus on their strengths can help an IT provider reach unparalleled levels of success and gain a significant edge over other IT companies.

Admit Mistakes

No one is perfect, whether you are the star football player in the NFL or the most experienced employee of an IT provider. Everyone will eventually make a mistake, but it’s important to admit your faults and learn from them. On the other hand, failure to admit your mistakes can create resentment within the organization, which can ultimately damage the chemistry in the workplace or a locker room. Instead, it is much more beneficial to remain humble and focus on always improving.

Leadership Cares

Finally, another valuable lesson to learn from “The Blind Side” is that being a leader means that you care about each teammate. A quarterback will never experience any long-lasting success without the superior blocking of a left tackle. Similarly, an IT employee in customer support will be unable to help clients with technical issues if other IT staff members are not taking the extra time to deliver high-quality patches. Instead, it is essential that everyone cares about the quality of their work and understands how it impacts everyone within the entire organization. As you can see, IT staff members who focus on delivering quality work will make the jobs of other employees that much easier and more efficient.

The movie “The Blind Side” offers many excellent examples of leadership for an MSP company in today’s workplace. While life is never perfect, an IT company can overcome adversities and reach never-before-seen levels of success. Understanding that each employee plays an important role in leadership while helping them focus on their strengths can have a substantial impact on an IT company. Finding the courage to admit mistakes can keep each employee accountable, and it can significantly improve the relations of each co-worker. All these traits play an essential role in the success of an IT company, and “The Blind Side” offers valuable lessons that can be applied in the IT world.

Bryan Fuller

Bryan Fuller has been the President and Chief Executive Officer since founding Contigo Technology in May of 2013. Contigo focuses on providing state-of-the-art technology coupled with superior IT support to local Austin businesses. In addition, Bryan works to ensure that he always have enough staff to deliver lighting fast response times for his managed IT services clients in the Austin area. He works diligently to hire and train all his employees but especially help desk agents and onsite IT services technicians in Austin to provide an excellent customer service experience to clients. Bryan is also concerned with the onslaught of cyber security risk facing companies in Austin and lined up the best talent and software to combat this IT challenge. Prior to founding Contigo, Bryan had leadership roles in software companies such as SolarWinds, NetIQ, CA. Inc, and XMatters (formerly Alarmpoint). Bryan holds a B.B.A from Texas Tech University.