6 Key MSP Marketing Techniques You Should Know About

MSP marketingUnderstanding MSP marketing techniques can enable you to reach new customers and become a successful managed service provider. Whether you are a brand new company or have been in business for years, having a comprehensive sales and marketing strategy can significantly impact your customer base. Here are a few tips on becoming a successful MSP and why you need to develop an effective marketing campaign:

1. Know Your Products and Services

Fully understanding the products and services you offer will help you reach new customers. Devising an effective marketing campaign that focuses on the skills you provide will help you offer insight on the specific skills of your employees. For example, creating an advertisement that focuses on you providing weekly security updates can help your potential customers understand that you make safety and security a priority. Understanding your client’s specific needs can help you tailor a unique advertising campaign that is much more effective than any generic advertisements.

2. Create a Website

Creating a website that shows the services you offer can help potential clients decide to choose you as their MSP. For example, explaining that you offer cloud service technology can be the deciding factor for a new customer. Clearly stating each service that you provide offers a glimpse of all your services and can significantly influence your potential client’s final decision.

3. Continue To Find Ways to Improve

Don’t be satisfied with mediocre results but continue to grow your company in any way possible. Businesses that remain stagnant typically do not experience long-term success. A company that is always looking for ways to improve can help keep things fresh and will help you grow your customer base. Frequently creating a dynamic MSP marketing message will resonate with clients and give you an advantage over other companies that are satisfied with just the status quo.

4. Increase Marketing Budget

MSPs will need to increase their marketing budget if they hope to sustain growth over a long period of time. You can do this in several ways, whether it is using online marketing tools, advertising through a newspaper, or creating commercials that promote the services that you offer. While it may cost money to begin marketing initially, the payoff, in the long run, is well worth the price.

5. Increase Profit

Are you looking for ways to increase profit? As you know, the goal of any organization is to increase profits while limiting costs. MSPs that fail to focus on the company’s bottom line are destined for failure. An effective sales and marketing strategy will help your business grow, which will ultimately lead to higher profits and help you become a successful MSP.

6. Helps Build Your Brand

Providing excellent services to customers will help build your brand and keep your customers happy. Over time, you will gain a good reputation, which will ultimately help your sales strategy. On the other hand, a company that has a bad reputation is at a severe disadvantage in maintaining or gaining new customers. Clients may recommend your services to other businesses, which is a great free form of advertisement.


The use of an effective MSP marketing campaign can help you build your consumer base and significantly increase profits. The IT world is extremely competitive and having an effective sales campaign can give you an edge over your competition. Providing the best services possible while using sales and marketing techniques will build the foundation of being a successful MSP.

Jason Simons

Jason and his brother, Daniel Simons own and operate the 36 year-old managed services company in San Antonio, Houston and Austin. ICS is a second-generation company specializing in managed IT services company in San AntonioManaged IT Services, VoIP, Video and Cabling for businesses. Jason grew up in the technology sector working summers and weekends doing everything from cabling to installing phone systems and data networks. In 1997, Jason graduated from Texas A&M University with a Business Degree in Management. From there, he began working in at the IT Support Houston location for ICS as the Operations Manager, then the Sales Manager, the Branch Manager and in 2008 became a 50% owner and partner with Daniel Simons. Jason specializes in IT services that allow Houston businesses to operate more efficiently, effectively and in a secure manner. Jason is a business owner that understands how to leverage IT services to improve your San Antonio organization and is not just an IT consulting technician who is attempting to operate a business.. Jason and Daniel have a profound focus on customer service with the pride of a second-generation family owned business. With IT Support offices in San Antonio, Houston and Austin, the ICS team is positioned to provide the highest level of IT and VoIP services to your organization. Jason is passionate about implementing their core values to build one of the Leading IT companies in Houston and San Antonio !