Posts Tagged ‘manged servcies help desk’

Should IT Firms Confirm Their Technology Telemarketing Appointments?

Sunday, September 13th, 2009

Cancelled Stamp“Just cancel our IT appointment!” - If you’re calling to confirm your appointments the day of your technology marketing meeting, then you’re probably hearing those word more often. When this happens the first thought that comes to your mind is that telemarketing must have set a bogus lead.

This could be false cause, let’s consider if we should confirm managed services leads or not and if so when. Should we jump to the conclusion that because you called to confirm an appointment the day of the meeting or the day before and the prospect cancels your meeting, that telemarketing set up a bad lead? (more…)

Telemarketing Can Boast When You Utilize Synergy’s Technology Help Desk!

Monday, August 31st, 2009

man-phone-headsetIn today’s ever-changing and complex high tech environments, Synergy delivers complete technology solutions “synergistic-ally”.  It includes diverse areas such as help desk, infrastructure management and on-site support.

In the present scenario, computer consultants require relationships with a whole host of IT solutions providers, each offering their own area of functionality in a specialized area. (more…)