Articles

msp marketing | February 23, 2012

How To Be A Super MSP Salesman That Makes Millions!

istock_000017602000xsmall1Have you ever been in a sales situation when you needed to dump your alternative identity and transition into a Super Salesman to close a deal but you had lost your special sales powers?

In other words you ran into a phone booth to make a quick change but when you ripped open your shirt there was no  “S” on your chest!

Take heart this is  fairly common as most MSP’s will readily admit they aren’t super salespeople.  However we discussed in our last article how the concept of managed services itself could be like kryptonite!

Here are some tips to recharge your IT marketing powers and get you leaping over tall buildings in a single bound and going faster than a speeding bullet! Read the rest here »

computer business marketing | February 13, 2012

Are You Hungry Enough To Be A Millionaire MSP?

istock_000003226856xsmall2Every managed services provider that starts their business dreams of becoming a millionaire!  However something bizarre seems to happen along the way that kills that dream for the average computer consultant.

Over the years I have observed this trend in some of our clients that still want to grow their computer  business through IT marketing. However, once the campaign started they just didn’t seem to follow through.

Now I believe I have figured out what might be at the heart of this disturbing pattern.

The answers lies at the feet of the very business model itself which seems to be a double-edged sword with both the potential to generate millions or block that from ever happening.

Read the rest here »

computer business marketing | February 6, 2012

Webinar: Overcoming Road Blocks In The IT Sales Cycle!

istock_000006193434xsmall1When most computer business owners first open their doors they don’t often think about the many potential marketing hurdles that might block their path to success.

However when these obstacles do arise most entrepreneurs would roll up their sleeves and go to work trying to devise a way forward.

So what could possibly ever stop these extremely ambitious IT guys right in their tracks?  Read the rest here »

it services marketing | December 19, 2011

Can A New PSA Tool Help Sell IT Directors?

istock_000011978723xsmall1Computer consultants that want to grow their businesses through it services marketing face a serious barrier to achieving that goal.  The problem is that the vast majority of the companies in the market have in-house IT departments.

There are still a cadre of services that can profitably be sold to these firms like server management.  However, none of these proposals usually ever see the light of day because these decisions are pocket vetoed by the IT Director.

Most managed services providers view the IT Director as sort of a Svengali character who controls the CFO and stops them from ever thinking about outsourcing because they’re afraid of losing their job.  Therefore the big question is how can you sell in such a hostel environment? Read the rest here »

it services marketing | December 3, 2011

What’s The Missing ‘Piece’ for IT Services Marketing?

puzzle piece coming down into it's placeI think the grandiose goal of many computer business owners is to grow their business to amazing heights so they can push their competitors out of business and establish a near monopoly that spreads all over the country!  Well maybe they don’t all want to get that big, but at least they want to grow through IT marketing so they can make a few million in reoccurring revenue.  Then they can step away from the company and let someone else managed the tedious day-to-day activities and finally enjoy what life has to offer.  The problem is that most of the average computer consultants probably feel they are a million miles away from ever achieving either one of those goals.  The question is what is the final piece of the puzzle that can get these guy’s IT services marketing back on the track to achieve their Dreams? Read the rest here »

IT marketing | November 20, 2011

The BDR Titans Are Under Attack From The Olympians!

istock_000011954929xsmall3In the Greek legends the Titans ruled supreme until Cronus became fearful he would lose power and started making some bad decisions, namely eating his children.  It was foretold through a muse that one of his children would seize power from him and the rest of the Titans.  Perhaps this became a self fulfilling prophecy but either way Zeus lead the Olympians into battle and defeated the Titans, banishing them to Tartarus.  The message here is that if you’re on Top then you have to be very careful because there is always someone gunning for your position from behind.  In the case of the data backup world the current Titan is under attack from the new Olympians on the block, Axcient!

With out naming any names, the current title holder for selling BDRs in the managed services channel has taken some missteps of late.  Whether this has transpired as a result of over confidence by trying to take on too much or just simply because they took their eyes off the IT marketing and operations ball, I can’t say for sure.  What I do know for sure is that no god, country or company can stay on top forever.  The evolution of the markets is inevitable but the question that I propose is if and when a seismic shift might take place leaving the Olympians ruling the data backup world and banishing the Titans? Read the rest here »

IT marketing | November 14, 2011

Is Every Testimonial Just A Snake Oil Salesman’s Hoax?

istock_000014523261xsmall2We have probably all seen some movie or TV show where there is either a tent revival flim flam man or a traveling snake oil sales man that puts on a hoax by having a grifter pretend they were cured by either the healing or the elixir.  Perhaps the grifter dramatically stands up out of their wheel chair or releases their crutches and exclaims, “I Can Walk!“  When other people watching the show see how this person was miraculously healed then they start forking over their money to the matchstick men.

Many people today are skeptics because of all the scams going on and I think computer business owners are even more cynical than most about any IT marketing claims they are presented with as evidence that they should buy some service.  I often hear computer consultants say that it doesn’t matter how many case studies, testimonials or references they see, they won’t believe it until they experience it for themselves.  What type of evidence should suffice before moving forward with a marketing decision? Read the rest here »

Axcient Has Built A Better Data Backup Mouse Trap!

istock_000001664125xsmall1I have been watching what the disaster recovery industry has been offering in the market place for over 10 years.  I have seen how the industry has evolved from the early days when computer consultants would fasten together their own data backup solutions with duct tape and bailing wire to the point when the first products were offered by IT Vendors through the channel.   For much of this history there has been relatively little technology advancement as many vendors would simply ‘borrow’ their core technology and the only enhancements they would make was to their sales and marketing.  However, this is all about to change as a new disaster recovery juggernaut has entered the fray and has awakened this sleepy industry from it’s doldrums.  Axcient has literally built a better mouse trap and outdone their competitors at every level but how can this impact your IT marketing? Read the rest here »

it services marketing | November 7, 2011

A Tricks Amazement Ends When The Secret Is Revealed!

Stock PhotoI once heard a famous magician explain to someone that was pestering him for his secrets that if did reveal the secrets to his prestidigitation then they would no longer be amazing.  In fact in the very instant the information would be conveyed suddenly the formerly enraptured audience would consider the tricks very common place and believe they could have figured it out on their own.  Recently I was questioned by a computer consultant that wanted to get some of the secrets we use in our process of telemarketing and sales training.  However,  the same is true with the secrets to IT services marketing as with Magic!  Even the most brilliant technique that is used to get past gatekeepers, once revealed, would suddenly be perceived as mundane and ordinary. Read the rest here »

IT marketing | November 2, 2011

Somebody Poisoned The IT Marketing Water Well!

istock_000003303834xsmallIt was once a wartime strategy to stealthily poison your enemies water supply at it’s source and thereby defeat your adversaries without having to fire a shot.  Later this term was used for another type of battle that was fought with words instead of weapons and that was debating.  You could proverbial poison the well of ideas of your opponent by making false claims or ad hominem attacks about them and turning everybody away from their beliefs.  This is exactly what has happened to the concept of using outsourced telemarketing to help grow a computer business.  Some IT companies have tried telemarketing and failed so they are spreading vitriolic poison around the industry.  The real issue to consider is if the isolated experiences of these people should cause every other technology firm to rule out using telemarketing for IT marketing.  Another question that’s worth considering is what might be the root cause of  those failures that have caused so much consternation?

Read the rest here »