Is The “Cloud Security Readiness Gap” Affecting Your MSP Business?

MSP BusinessEvery MSP business is currently focusing on creating a culture of security, thanks to the widespread security awareness. All these debates about data security make sense. Furthermore, Gartner estimated the market value of Internet of Things (IoT) to be $20.8 billion by 2020. Advancements in the IT sector come with new opportunities and concerns for companies, as the demand to safeguard and securely manage their data increase tremendously. The most valuable practice for all MSPs is to employ strategies that will reduce the risk of cloud security gaps within their businesses.

How MSPs Can Boost Their Cloud Security

1. Providing ‘in’ crowd security

Even the most reputable and secure cloud providers only ensure the security of the cloud. The user is in charge of security in the cloud. As IT teams, responsibilities, and devices change, errors and misconfigurations open loopholes that can result in hacks or financial losses. Therefore, all MSPs should consistently monitor their security systems to ensure their clients’ confidential data is safe. They should carry out security tests on a regular basis and report any issue detected to their cloud providers.

2. A reliable security management strategy

In addition to the collaboration that must be available between MSPs and clients regarding security matters, the responsibilities of each party in cloud defense must be clearly defined. Cloud security requires thorough planning built at the start, with adequate resources available. A competent MSP business must have a robust security management plan to drive a cloud strategy. After coming up with clear client rules of engagement on security issues, MSPs can build a secure and cooperative environment that safeguard data and services perfectly in the entire relationship lifecycle.

3. Dealing with brute force attacks and password reuse

With millions of users accessing the Internet, cyber criminals targeting hosted services that are poorly secured have increased tremendously. For instance, brute force and password reuse attacks are strategies employed by cyber criminals to attack applications owned by MSPs as well as other hosted services. MSP security experts believe that if you leverage remote monitoring and management (RMM) tools to manage customer accounts, you face high risks of old-fashioned hacking attempts. Security experts advise you to enable the Two Factor Authentication (2FA) to protect your RMM dashboard in case a cybercriminal accidentally gets your password.

How MSPs Can Generate Revenue from Increased Cloud Security Demands

Awareness translates to demand. With the right information and effective means of delivery, you can create awareness. Pushing awareness into the key decision-making segments of the organization is an ideal way of placing your MSP company in a strategic position of profitability. The more your potential clients focus on security, the higher their likelihood of hiring a managed security services provider to reduce the risk. Come up with mitigation strategies that would be difficult for customers to execute on their own.

About the Author

IT Support San JoseRobert Naragon is the Founder and President of ITQue, Inc. (pronounced “i-teek”), an IT company based in Campbell that provides IT Support in San Jose. ITQue provides a wide range to IT services to San Jose based companies. And ITQue provides managed services to help San Jose small and mid-sized businesses increase productivity and profitability with customized, flexible hybrid cloud and IT solutions. Prior to ITQue, he was the Founder and President of VistanetIT, Inc., also based in Campbell, a IT Outsourcing Provider to small and medium-sized businesses in San Jose.